At Almyta Systems we guarantee to provide thorough support to our customers, pledging to answer any technical or software use emails you send us with a response time of one business day.

We'll also be happy to answer any business questions you may have. We have a great interest in seeing your business succeed. Thus, if you are unsure about how to use Almyta Control System to further your business, just ask us.

Almyta Control System Service and Support

Almyta Technical Support is available to assist you with resolving issues resulting from the normal use of your Almyta software. Almyta Systems customers with purchased licenses can purchase support on a per incident basis or purchase a one year service contract.

Support Options

One Year Initial Service Contract
All new customers who have purchased license(s) of Almyta Control System are entitled to free e-mail and telephone emergency support and all Almyta Systems upgrades for the first twelve months from the date of purchase of the software.

Standard One Year Service Contract
After the first year, customers can purchase one year service contracts for Almyta Control System and other Almyta software programs. Service contracts are 15% of the price of the software. Service contracts include:

• Electronic submission of issues and questions
• Product updates at no additional charge
• Emergency telephone support

How to Purchase a Service Contract
Please email us at sales@almyta.com and specify your Almyta Systems account number or if you know the amount and prefer paying online, follow to the support payments page.

Per Incident Telephone or email Support

• Accessible between 9 AM and 6 PM US Pacific Time
• Charge is $25.00 per incident
• All Major credit cards accepted

"Dear Almyta, I wanted to say thank you for providing such an excellent program. Our company was looking for something robust enough to manage our inventory, but cheap enough that we could afford it on a sub-thousand dollar budget. We were originally planning on getting our inventory off of paper and into the computer with your system, then moving up the ranks, but it seems that your product will scale with us to the point we won’t need to worry about another system for a long time. Custom reports helped to mold the system to our specific needs. To top it off, your technical support is consistently top-notch, email turnaround time is blazing, and your phone support has never failed to impress on even the most complicated questions. My trainee just got off the phone with you for an especially difficult question only to announce, "Wow, those guys are awesome". Thank you for providing such a capable product at such a reasonable price. I don’t know how you guys do it! Thank you again," - Alexander, Omega Industries

• five randomly selected clients •
Mercury Online Solutions	Georgia Student Finance Commission	Argos Therapeutics	Exigent Corporation	W And A Distribution Services
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